Today marks a significant step forward in closing the distance between buyer & seller &, in turn, making commerce better for everyone.

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Say hello lớn Shop, a digital shopping assistant that brings together the best features of Arrive sầu & Shop Pay (formerly Pay) to lớn make it easy for customers lớn speed through checkout, trachồng their order & shipment details, và rediscover brands they love. 

Shop helps businesses sell more by making it easier for customers to lớn buy. From hàng hóa discovery lớn package delivery, Shop takes care of the little extras, making online shopping more personal và convenient for your customers.

Convert more customers with the fasdemo checkout experience on

Nearly a quarter of US shoppers have admitted to abandoning their carts because the checkout process was too long or too complicated. A fast & intuitive checkout experience saves a lot of sales you would have otherwise lost.

That’s why all purchases through Shop are powered by Shop Pay, our fasdemo accelerated checkout experience. We’ve seen conversion rates improve sầu by up khổng lồ 18% for returning customers after a business enables Shop Pay for their online store.


Shop unlocks these step-change improvements to lớn your store’s checkout without requiring any changes to lớn your actual storefront. Once you flip the switch khổng lồ activate Shop Pay, the option for accelerated checkout will be available khổng lồ all of your customers.

As customers complete their initial purchase with your store, or any store with Shop Pay enabled, they’ll see an option lớn save payment details to Shop Pay. During future purchases, the option khổng lồ kiểm tra out with Shop Pay is shown immediately to every customer who has already saved their information. And once they tải về Shop, customers will receive sầu personalized sản phẩm recommendations based on their history with your business.

Turn on Shop Pay

Bring customers baông chồng sooner with in-app sản phẩm recommendations

The average cost lớn acquire a customer has risen substantially in recent years. As a result, repeat purchases are often where businesses make a profit. Shop gives independent businesses a new channel that automatically recommends products lớn their existing customers, all from a place they already shop—on their phone.

Shop drives rediscovery of your br& through in-tiện ích recommendations that circle customers baông xã to your store. A user’s Shops tab acts as a personalized shopping feed that populates with sản phẩm picks, special đơn hàng, & new arrivals based on their purchase history & the brands they follow on Shop.

Customers get quichồng access lớn their favorite brands, browsable in one phầm mềm, while businesses can stay top of mind without having lớn lift a finger. And your most loyal customers can effortlessly reorder from your store thanks khổng lồ Shop’s lightning-fast checkout, powered by Shop Pay.

Shop acts as a companion to lớn your customers khổng lồ ensure their end-to-kết thúc purchase experience is delightful. Better yet, Shop can help build confidence with future customers before they’ve placed their first order.

Make it easy for shoppers khổng lồ find and support your local business

The current crisis has forced hardship on small businesses, many of which serve sầu as cornerstones for the economy và their local communities. Another unfortunate side effect is that customers are uncertain about whether businesses are open, and if orders will arrive sầu when they need them to lớn.

One way Shop helps small businesses is by showing customers if your business is nearby and if you offer in-store or curbside pickup. Now, customers can find businesses in their area và opt for local pickup in case they’d rather not wait for delivery.

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Shop also helps boost buyer confidence with Shop Facts, a feature that highlights relevant signals of trust wherever a business appears in the Shop ứng dụng. Without having to lớn ask, customers will know that your business is still active & shipping orders quickly.

There are no settings khổng lồ adjust here, either: Shop Facts automatically displays details that strengthen customer trust. And once an order is out of your hands and on its way khổng lồ a customer, Shop helps maintain that trust by providing transparent order & shipment information.

Guarantee peace of mind và reduce incoming tư vấn tickets

Customers want lớn make sure they get the product they paid for, but tracking orders can be frustrating. Thư điện tử inboxes are crowded & businesses use a wide variety of carriers. This combination has made it tricky for customers lớn get a clear view of the delivery status for all of their current orders.

Shop gives customers accurate và timely updates on everything they order, across all online stores, from a single location. Shop syncs with a customer’s gmail khổng lồ traông chồng their orders so they don’t need lớn fumble around in their inbox looking for order numbers or tracking info.


Customers also get a fully transparent look at when their shipment will arrive through Shop’s live map view and rich notifications. Shop helps phối the right expectations and provides customers with peace of mind every step of the way.

Most important for businesses, a customer’s curiosity is less likely khổng lồ result in a support ticket if they can answer “Where’s my order?” right from their Shop ứng dụng. And should they need to lớn tương tác you for help, they can quickly pull up their receipt và order details in Shop, which helps reduce back-and-forth questions and makes support conversations more productive sầu (và enjoyable).

We’re building a fundamentally new way khổng lồ shop

Shop is a first-of-its-kind shopping companion that helps màn chơi the playing field for independent businesses—all for no additional cost for you or your customers.

That’s the Shop you’ll come khổng lồ know và love sầu, but we’re just getting started. Shop lays a solid foundation for the cart-to-home page & hàng hóa discovery experiences that are already beginning to lớn redefine modern commerce. As customer expectations continue khổng lồ climb, Shop will help you keep pace by handling the little details that turn first-time buyers inlớn loyal customers.’s commerce platsize makes it simple for anyone, anywhere khổng lồ sell their products, và Shop is the most convenient way to buy from independent businesses. Together, they’ll continue to lớn make buying from stores the best shopping experience on the mạng internet. We can’t wait khổng lồ show you what’s next.

Download Shop for free

Want lớn learn more? Let’s talk Shop.

How vì chưng I enable Shop Pay for my customers?

You can turn on Shop Pay in your payment settings along with other accelerated checkout options. chú ý that Shop Pay is only available if you are using or are eligible for Payments. Learn more about Payments & the eligibility requirements here.

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How can I encourage my customers lớn use Shop?

Once a customer has completed checkout, they can easily trachồng their order by downloading the Shop phầm mềm straight from your Order Status Page. Add the "Traông xã with Shop" option at checkout by activating it in your admin.

How can I make sure my br& shows up in Shop?

Once you have sầu Shop Pay enabled, personalized hàng hóa recommendations from your store will show up in your customers’ Shop feeds—automatically và for free. There’s nothing else you need to do!